Office has stopped opening on my Laptop

Mircosoft office has stopped working on my laptop. It was working in the evening and when I opened my computer in the morning word would not start. The message I get for Word says 'Sorry, something went wrong and Word was unable to start (24)'. When I try to open Excel and PowerPoint I get a meeage saying that there is not enough memory to run these applications. I have restored my computer to a point in time when Office was working but this has not solved the problem. Does anyone have advice on how to solve the problem. Thanks
Answer
Answer

Hi,

 

Based on the description you’re unable to work with the Office applications.

 

Please follow these steps and check if it helps.

 

Step 1: 

Repair the Office and check if it helps.

Refer to the following link for more information:

http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx

 

Step 2: 

If the issue persists, remove and re-install the Office.

Refer to this article to remove the Office suite:

 

http://support.microsoft.com/kb/2739501

 

Once Office is removed, go this link http://www.office.com/myaccount   to reinstall Office on the same PC. 

 

Reply with the results to assist you further.

 

Thank you.

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Last updated September 7, 2022 Views 3,838 Applies to: