All of the Office 2013 products stream "required files" when I open them. Word is the worst - can take up to 30 seconds on average to load (streaming required files, loading add-ins). What is causing this?
A lot of problems with Office 2013 are caused by third party (non-Microsoft) applications.This is my (expanding) list of things to try when Office 2013\365 won’t start or crashes:
See Office 2013 install woes - http://office-watch.com/t/n.aspx?a=1834 See the KnowledgeBase article “Office 2013 applications crash on launch at the splash screen” at:
Do you have Abbyy Finereader installed on the PC? A number of people have reported that removing it overcomes problems with 2013.See:
Office programs may crash with the FineReader add-in installed at:
http://support.microsoft.com/kb/2755838
Do you have “Fun Tools” add-in? A number of people have reported that removing it overcomes problems with 2013
Do you have Toshiba Book Reader installed on the PC?It has been reported that uninstalling that brings Office back to working status.
Do you have the Acrobat PDFMaker add-in.It has been reported that uninstalling that overcomes an issue with a message appearing that states "The document contains macros. Macro support for this application is disabled. Features requiring
VBA are not available. Would you like to open this document as a read only?"
For the error message "There was a problem sending the command to the program", use Windows Explorer
to access the C:\Program Files\Microsoft Office\Office15 folder and right click on WINWORD.EXE then on Properties, go to the Compatibility tab and uncheck all the boxes.It has also been reported that the problem can be overcome by editing the registry at HKEY_CLASSES_ROOT\Word.Document.12\shell\Open and deleting the ddeexec key.
It has been reported that uninstalling FastPictureView and FastPictureViewer Pro… overcomes the issue of the Minimize, Maximize, Close and Help buttons not being visible in Office 2013.
Hope this helps, Doug Robbins - MVP Office Apps & Services (Word) dougrobbinsmvp@gmail.com It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy
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