I installed Office 2013 Home and Business 2013 on four new HP I5 workstations running Win 7 pro. Everything was running well for about two months and at approx. the same time three of the four started crashing Word, Excel, Outlook etc. I got the following: ( have not checked to see if all three are the same problem but I assume they are. For security reasons I have removed the computer name and all reference to the owner.
Log Name: Application
Source: Application Error
Date: 4/10/2014 1:21:59 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ..........................................................
Description:
Faulting application name: WINWORD.EXE, version: 15.0.4569.1503, time stamp: 0x52b0b1b2
Faulting module name: MSOIDCLIL.DLL, version: 0.0.0.0, time stamp: 0x51db15d1
Exception code: 0xc0000005
Fault offset: 0x00051047
Faulting process id: 0x114c
Faulting application start time: 0x01cf54f223b5972f
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\MSOIDCLIL.DLL
Report Id: 6246a793-c0e5-11e3-ba10-9cb654f12c5f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-04-10T19:21:59.000000000Z" />
<EventRecordID>4559</EventRecordID>
<Channel>Application</Channel>
<Computer>................................................</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>15.0.4569.1503</Data>
<Data>52b0b1b2</Data>
<Data>MSOIDCLIL.DLL</Data>
<Data>0.0.0.0</Data>
<Data>51db15d1</Data>
<Data>c0000005</Data>
<Data>00051047</Data>
<Data>114c</Data>
<Data>01cf54f223b5972f</Data>
<Data>C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE</Data>
<Data>C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\MSOIDCLIL.DLL</Data>
<Data>6246a793-c0e5-11e3-ba10-9cb654f12c5f</Data>
</EventData>
</Event>
