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Office 2013 apps won't load

Loaded Office 365 and have Office 2013 icons on my start page, but they won't run. When I click on any of them, the wait cursor appears for a few seconds then stops. If I start run as administrator, I get the UAC message, then the wait cursor, then nothing. I watched in task manager and could see the UAC window load, but there was never a process for the Office 2013 app. This is true for all of them, Word, Excel, Access, Power Point.

I also tried putting a shortcut to Word 2013 on the desktop and dragging a Word document to it. Nothing. I was able to install Office 2010 and it seems to be working, but I paid for the use of 2013, and I would like to use it. I need Access.

Just another frustration with Microsoft's latest version of ME.
Answer
Answer

Hi,

Thank you for replying.

 

You can re-install the Office on the same PC with the same license. The installation could be damaged or corrupted.

 

Try uninstalling and the Office using the Microsoft Troubleshooter and then re-install. In case there are any traces of Office 2013 present in the computer, you will not be able to re-install.

 

 

Refer this article to remove the Office suite:

 

 

http://support.microsoft.com/kb/2739501

 

 

In case you are using a 64- bit based Windows, then save the Fixit tool before running it.

 

 

Once Office is removed, go this link http://www.office.com/myaccount   to reinstall Office on the same PC.

 

 

Thank you.

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Question Info

Last updated October 5, 2021 Views 3,490 Applies to: