For some reason, in Word and Excel, when I go to create a new document the default templates' images are missing. I'm assuming there is some sort of cache that's corrupted or something. Any idea on how I can reload the cache so I can see the template images?
Just found my own answer. Deleted the folder "C:\Users\<username>\AppData\Local\Microsoft\Office\15.0\WebServiceCache\AllUsers" and restarted Word, and the templates are now there.
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