Microsoft Word won't open error 'Microsoft word has stopped working and a problem caused it to close'

I have the Lenovo Yoga 2 Pro convertible laptop. I recently bought Microsoft office. When I try to open powerpoint 2013, it is able to open. But when I try to open word 2013, it says Microsoft word has stopped working and a problem caused it to close. Any suggestions on why this is like this?

Hi Geo,

 

You may try to open Word application in safe mode using the following link and check if it works fine as expected.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspX

 

If the above steps fail, you may follow the steps mentioned in the following article and check if it helps.

http://support.microsoft.com/kb/921541

 

I hope this helps. Let us know if you need further assistance.

Thank you.

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Last updated March 12, 2022 Views 1,555 Applies to: