Hi
I got a problem with Microsoft Word 2013. First we got a problem to open 97-2003 word files in Word 2013, but after we set the default printer to Microsoft XPS document writer, we can now open the document/documents. But as soon as i click on print and change to a printer (have tried more than 1 printer) the whole Word just hangs and get "Microsoft Word has stopped working".
We have a lot of Windows 7 X64 Enterprise machines here with Office 2013 X86 installed. And have tried on different PCs and its the same problem at all of them. This is only happens to some Word 97-2003 files not all.
This is what i have tested :
- Tried from another PC
- Repair Microsoft Office 2013
- Uninstalled Office 2013 and done a offscrub and install it again.
- Have inactiveted all Add-ins
- Have put in "Disable hardware graphics acceleration".
- Removed the language pack
- Tried to run the program in Safemode
- upgrade the internal graphic driver
- Tried another driver for the printer
- Change default printer to "Microsoft XPS document writer".
- Tried to copy the file to local disk
We got some machines that is using Windows 8.1 and have Office 2013 x86 and no problem to open and printing this files.
Hope someone knows something about this.
Best Regards
