Microsoft Word 2013 cannot save files.

Whenever I try to save a file in Word 2013, the box that you use to choose the location does not pop up. I can open files perfectly fine, the problem is just with saving. Before, the problem was still persisting, but when I opened the program, a box popped up that said "cannot create the work file check the temp environment". I looked it up, followed this tutorial and now it opens with no pop up, but I still can't save. I used to have Word 2007 and the same problem was happening to that one. 

Thanks for your help! 

EDIT: Just realized; the message "word could not create the work file. Check the temp environment variable." pops up when I open a file. Again, I already followed instructions for this error message that should have fixed it.

EDIT 2: I forgot to mention that I also tried to follow Method 1 from this tutorial, but I could not see the Temporary Internet Files folder and when I went to <Drive:>\Users\<user name>\AppData\Local\Microsoft\Windows\Temporary Internet Files to try and create it, it said it already existed. I overwrote it and it still did not appear.

Answer
Answer

Hello Alexander,

 

Since there are multiple issues while working with Word 2013, you may create a new Windows User Account and check how Office Word works there.

 

Refer to the following link on how to create a new Windows user account.

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

 

Do get back to us with the results so that we may assist you further.

 

Thank you.

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Last updated April 12, 2023 Views 8,832 Applies to: