Mail Merge not using Outlook default Account

I have just upgraded to Office 2013 and have found that a Mail Merge no longer uses the Outlook default account, but seems to use the MS Live account. Any idea why/how to change?
Answer
Answer

Hi Rose,

 

Follow the steps by ‘Diane’ from the following link and check if it helps you.

 

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-10-default-email-account-not-automatically/f77bae2c-7f1f-4800-a932-63e93d8d8111

 

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, follow these steps to back up the registry:

 

a. Press the Windows + R keys to open the Run dialog box.

b. Type in the following text, and then press Enter.

regedit

c. If the User Account Control window appears, click Continue.

d. On the File menu, click Export.

e. In the File name box, type a name that you will remember, such as Registry Backup.

f. Select a location where you want to save the Registration Entries (.reg) file.

g. Click Save.

 

Let us know the results to help you further.

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Last updated November 28, 2022 Views 6,827 Applies to: