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Help! I can't use my Microsoft Office, Word, Excel or Powerpoint and I don't know why!!!

Hi, my name is Lacey.  I have a laptop that uses Windows 8.  I use this computer for my own personal use and have the Microsoft Office 2013 Home and Student Edition on my computer.  When I try to open my word, excel or powerpoint it gives me a box stating that there are problems with the program and will have to close.  I need help please!  What do y'all think the issue is.  I have had the computer for about 6 to 8 months and very rarely even use the programs, but now I have a project and need to, but have run into this issue.

Thank you,

Lacey B

Answer
Answer

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by running the fixit from the following article:

http://support.microsoft.com/kb/2739501

and then reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated May 6, 2024 Views 10,926 Applies to: