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Heading numbering disappeared after updated changes on shared document

Hi,

From time to time I'm experiencing problem with heading numbering in Word 2013 document. Here is a background of this problem:

Document is shared by 2 people. It's published on SharePoint 2010 library. This two people are making changes on the document at the same time. In the document heading styles are changed, so that they are outline numbered.

Sometimes when one person is updating changes on the document, heading styles loses their numbering and the paragraph indentation change its values, although the other person haven't made any changes to styles. It's a nondeterministic behaviour and we haven't found any circumstances why does it happen.

Could anyone help us resolve this issue? It's very frustrating that from time to time we have to fix styles in our document.

Artur

What kind of editing is being done on the document when the problem occurs?

Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
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Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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We are adding new content to the document like new paragraphs, pictures, numbered and pointed lists. We are not working on Track Changes mode.

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How are you adding the content? Are you copying it from another source?
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
~~~~

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Well, we are typewriting the new content. We are not copying it from other sources. In rare cases we are inserting diagrams from EA, but after this action we haven't noticed any problems with our document.

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My guess is that this is a SharePoint-related issue. You may want to ask in a SharePoint forum. Go to http://social.technet.microsoft.com/Forums/en-US/home#forum=sharepointgeneralprevious%2Csharepointgeneral&filter=alltypes&sort=lastpostdesc&content=Search.

Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
~~~~

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Question Info

Last updated December 14, 2023 Views 2,515 Applies to: