Error: The object is corrupt or is no longer available while openning an embedded file in word 2013 and 2007

Hi Everyone.
Everytime I open an embedded file (PDF, Xls and doc) files that inside a word document, Error : "The object is corrupt or is no loger available" shows up
Some file shows another Error : Microsoft office word can't start the application required to open this object, an error occurred and this feature is no longer functioning properly, would you like to repair this feature now? When I click yes to repair this feature, nothing changes.
I tried to uninstall , and reinstall 2007 again, nothing changes
I uninstall 2007 and installed office 2013, nothing changes
disable com Add-in, nothing changes
I search google and some people said that it is a Norton Antivirus Issue, but I do not use Norton Product at all.
Anyone has same problem? Can anyone help me ? I already try everthing.....................
Thank in advance!!!!

Hello Kamigumi,

I understand your concern and will assist you to resolve this issue.

A quick question before proceeding:

Do you experience this issue only when you try opening embedded files from Word or even with other Office applications like Excel or PowerPoint as well?

1) Let's take back up of the entire registry and delete the following registry keys:

Refer to the following article for instructions on how to back up the registry:
http://windows.microsoft.com/en-us/windows/back-up-registry#1TC=windows-7


a) Hold Windows key + R.
b) Copy and paste, or type the following command in the Open box, and then press Enter:
regedit

c) N
avigate to the following location
HKCU\Software\Microsoft\Office\11.0
& HKLM\Software\Microsoft\Office\11.0
d) Right click on delete the above registry entries.

2) Now repair the Office 2013 and then try opening the embedded files from Word and verify the result.

http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx


3) If issue still persists, let's completely remove Office 2007 and Office 2013 by running 'Fix it' from the following articles.

How to uninstall or remove Microsoft Office 2007 suites

http://support.microsoft.com/kb/928218/
(Method 2: Uninstall Microsoft Office 2007 suites with Microsoft Fix it)

How to uninstall Office 2013 or Office 365
http://support.microsoft.com/kb/2739501
Note: Save the ‘Fix it ‘before running it if you’re working on 64 bit Windows.

4) Re-install Office 2013 and then try opening embedded files from Word document and verify the result.

I hope the above suggestion helps you in resolving this issue. Reply with the result and I'll be happy to help you further.

Thank you.

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Last updated December 17, 2023 Views 328 Applies to: