Error 24 when trying to open word file

Hi,

I am an on line uni student and My results for my last assignment I cannot open as word is throwing this error up

The error reads - Something went wrong and word was unable to start (24)

would really appreciate some help as have no clue how to fix.. The above box tries to give instructions but I could not follow as am still getting my head around 8.1

Answer
Answer

Hi Gee,

Thank you for the reply.

 

Let us perform Quick repair of Office 2013 suite following the steps from the link below.

http://support.microsoft.com/kb/2827031/en-us

 

If the issue persists, then as suggested by Doug, let us run the troubleshooter from the following link to completely remove all traces of Office 2013 suite.

http://support.microsoft.com/kb/2739501

 

Now download and install Office 2013 by logging into www.office.com/myaccount with the registered email address and click Install Office.

Let us know the results for further assistance.

Thank you.


1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Answer
Answer

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then reinstall Office by logging into
www.office.com/myaccountwith your registered email address and click Install Office.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 23, 2022 Views 2,123 Applies to: