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error 193-13

When I try to access Office 2013, which I paid for when I bought this computer; I receive the error message "Not compatible with this computer."

Attempting to run repair on  computer Programs and Features nets me the error code 193-13. What's up with this? It worked fine last week.

Answer
Answer

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by running the fixit from the following article:

http://support.microsoft.com/kb/2739501

and then reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Question Info

Last updated October 1, 2021 Views 159 Applies to: