Equation 3.0 won't open in word 2013

Hello Joshu,

As per the description provided, unable to use the Equation editor in Word 2013.

Would require few clarifications to assist you better.

1. Does the ‘Equation Editor’ feature work properly in other Office 2013 applications?

2. Do you receive any error message?

To resolve the ‘Equation Editor’ option not available, let us try the steps mentioned below:

Step 1:

Download and install the compatibility pack for Office and then verify the results.

http://www.microsoft.com/en-us/download/details.aspx?id=3

Step 2:

Repair Office 2013 installation then check if you’re able to find ‘Equation Editor’ options.

Refer to the article below on how to repair Office 2013.

http://office.microsoft.com/en-in/project-help/repair-or-remove-office-HA010357402.aspx

Follow the steps and let us know if that helps. If the issue persists, reply and we will be happy to help you. 

Thank You. 

Step 2:

Repair Office 2013 installation then check if you’re able to find ‘Equation Editor’ options.

I am having this same issue. Step 2 simply led to another error:  "Microsoft Office Click-to-Run" has stopped working." Can I get an edition of word that doesn't depend on unreliable services like click-to-run so I can get on with my work?

Thank you for the reply.

As you’re unable to repair Office 2013 installation, let us remove and re-install the Office suite and check if that resolves the issue.

Run the fixit available in the link below which removes Office 2013 traces from the computer.

http://support.microsoft.com/kb/2739501

Once done, try to re-install the Office suite and verify the status.

Thank you.

HI I have the same problem. When I click on insert object and try to insert Microsoft Equation 3. I get the error message that " the program is either not installed or not responding.... install Equation.."

Please advice as I I need this program for my work and the deadline is fast approaching!

HI ,

Btw i tried reparing MS OFf 365 via control pannel. When I click on quick repair , the first thing that pop out is that Microsoft Office Click to Run has stopped working.

Is there some kind of bug here?

Hello,

As I have mentioned in my previous post, if you are unable to repair the installation then it might be an issue with installation corruption.

So run the fixit available in the link below which removes Office 2013 traces from the computer.

http://support.microsoft.com/kb/2739501  

Once done, try to re-install the Office suite and verify the status.

Let us know the result to assist you further.

Thank you.

As recommended , I have uninstalled MS Office 365 with the fixit.

However, when followed the instructions to reinstall a message pops up to say that " We have a problem installing either because you have insufficient space or no internet connection".

Please advice as now I a stuck in a more precarious situation then before,  without MS Office at all.

I need this for my work.

I need a solution fast, thanks.

Hi,

Thank you for the reply.

We apologize for the inconvenience caused as you’re unable to re-install Office 2013 suite.

For the error message ‘We're sorry, we had a problem installing your Office program. Is your internet connection working? Do you have enough free space in your main drive?’?

You may refer to the article mentioned below and check if that helps:

http://support.microsoft.com/kb/2696484

B. If the issue still persists then ensure Internet Explorer is set as default browser on the computer.

Reset the Internet Explorer settings following these steps:

http://support.microsoft.com/kb/923737

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Once done restart the computer in Clean Boot then try to install Office 365.

Refer to the article on how to do Clean Boot:

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting in clean boot, ensure you restart the computer in normal mode.

Let us know the result to assist you further.

Thank you.

Hi Nayana,

I'm facing the same issue as well. I've done as above-mentioned steps and manage to get the Microsoft Equation 3.0 working again. However this lasts for a few days to a week and it goes back to the same error message of "not installed on your computer or it is not responding". I've repeatedly uninstall and reinstall my Microsoft Office 2013 for 3 times in just a period of 3 weeks! And this is not solving the root cause of the problem.

Hope there is a better way to resolve this as it is very disruptive as I use Microsoft Equation 3.0 very often.