I set up a Word 2013 template to mail merge from an Excel file and deliver the merge by email.
The final document included several drop-down boxes with Yes/No options.
I tested the document several times in house and the recipients were able to hit reply then choose from the drop-down before sending their response.
However, the next time I opened the document, admittedly after making some minor changes like font size, the drop-downs no longer work. I can still see the grey text "Choose an item", but nothing happens when you click on it. The emails are being delivered the same way i.e.
I've tried setting up a new document from scratch but it seems I must have changed some setting or done something different along the way.
I've tried an online repair of Word and also ran the update but no change. Any ideas please?
Thanks
Michael Dixon