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converter failed to save the file

HI!
I recently bought Office 2013. Everything was working fine until I had to convert a .docx file to 97-2003 format for someone who couldn't open my file in their computer. After this conversion, whenever I click to open a saved document I get the message 'converter failed to save the file' . It does open when I righclick on it and open with word. It also opens when I choose Word from Start option and open the file. But I would like to open it by double clicking on it. Help me please!
Answer
Answer

Did you change the Save files in this format: under File>Options>Save or just via the Save as type setting in the Save As dialog?

 

Try repairing the Office installation in the Control Panel.  Refer to the following website for information on repairing Office 2013\365:

http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated April 9, 2024 Views 8,863 Applies to: