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Background installation ran into a problem
I just bought the Word 2013 version. And everythings starts installing normaly
At approximatively 75%, something pops out and says:
Background installation ran into a problem
please make sure you're still connected to the internet, or try etc....
I just read everything about it. I run the fix it (opened it from the desktop).
I turned off my firewall.
In the beginning. It didn't wanted to start the installation. Now, at least, it goes to 75%... why... After this pops out. It strangely continues loading in the background. Then it finishes at 100% and that's it. But the error window is still there. I tried it several times and it is always the same.
Ok here are some additional things. I have the White Label Office installed, as well as the Outlook App.
I didn't used ANY product like Microsoft Office before.
In the folder Programms (x86)/ Microsoft Office / Office 15/
I found a SLERROR.XML and 5 out of the million lines are like this:
<err0xC004D30D>The security processor has reported that the secure timer name is too long.</err0xC004D30D>
<err0xC004D30E>The security processor reported that the trusted data store is full.</err0xC004D30E>
<err0xC004D309>The security processor has reported that the machine has gone out of hardware tolerance.</err0xC004D309>
<err0xC004D307>The security processor reported that the maximum allowed number of re-arms has been exceeded. You must re-install the OS before trying to re-arm again.
<err0xC004D307>The security processor reported that the maximum allowed number of re-arms has been exceeded. You must re-install the OS before trying to re-arm again.
Please give me some help on that, I start beeing frustrated...
All the best,
Alex
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http://support.microsoft.com/kb/2827031/en-us
and, if necessary http://support.microsoft.com/kb/2822317
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy
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I already followed These steps. Didn't work.
And the most of what is written in the other list I've done too.
Does it have nothing to do with the Outlook App or White Label Writer?
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It fun strange because suddenly, it was loading all the Word and after approx. 1 hour the same, an error...
Does anyone have some other suggestions?
The Asus I bought had a small Office on it, but I never installed it. Maybe this is a problem too?
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You should remove the trial version that was on the computer when you obtained it.
Remove all traces of the Office
installation by running the fixit from the following article:
http://support.microsoft.com/kb/2739501
and then reinstall Office or download and install it by logging into www.office.com/myaccount with your registered email address
and click Install Office.
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy
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And there is no trial / demo for the standalone of Word 2013 so I could use my serial.
No something happened. It loads to the end, then it starts the streaming of Word. (Ca. 30 min.) and close to the ending it says that an error has occured. It is a problem with the cloud or with my computer...??
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Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy
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I was googling more and it seems to be a problem with some COM thinks or with some ADD-Ins.
Any suggestions on that?
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Question Info
Last updated October 5, 2021 Views 899 Applies to: