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automatic highlighting without wanting it in WORD 2013

Hi everyone, please help before I need blood pressure tablets!

In any word document (2013 version), old or new document, the whole text will automatically highlight in a grey colour without us doing anything. It cant be un-highlighted either and will not allow us to work on the document as any attempt to do so results in either freezing of all keys or further randon highlighting or unhighlighting wherever the cursor goes.

Tve looked at all sorts of forums for answers without success. The microsoft troubleshooting pages didn't help.

MANY THANKS FOR ANY ADVICE

Ian

Text appearing with a grey highlight is often due to being a field. If you select the text and press Shift-F9 does it turn into a field code?

However, the other problems you describe might point towards another problem. Have you tried opening Word in safe mode?

Andrew Lockton
Melbourne Australia

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Hi Andrew and thanks for the ideas. Nothing happens when I do SHIFT+F9. I have tried opening in safe mode with same result Im afraid.

thanks anyway

Ian

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Last updated October 5, 2021 Views 155 Applies to: