0xc004e01c

I just purchased a Samsung ATIV 9 Lite.  I am trying to activate Office 365 but I constantly get the System Error: 0xc004e01c.  I have deleted and redownloaded multiple times.  Very frustrating.  I am a trial user of Office 365 but it does not look like I will be purchasing this package due to this issue.

Hi Greg,

 

Let us refer to the following thread which discusses a similar issue and check if it helps:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/what-does-error-code-0xc004e01c-means/77119015-5ebd-4f42-a0f5-ca7ff721cc13

 

I hope this fixes the issue. If you still have issues, you may reply and we’ll be happy to help you.

 

Thank you

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Last updated April 14, 2025 Views 264 Applies to: