Office Professional Plus 2013 Activation and Purchase
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Hi Richard,
Thank you for posting in Microsoft Community.
Ensure the date and time on the system in set correctly. If it’s set correctly then refer the link mentioned below and check if it helps:
http://support.microsoft.com/kb/982754?wa=wsignin1.0
If the issue persists then follow the steps mentioned below and check:
Click Start, type cmd in search box, right click on the command prompt window and select ‘Run as administrator’
In the command box type the following:
Cscript "%ProgramFiles%\Microsoft Office\Office15\ospp.vbs" /inpkey:<enter your product key>
Note: Include the dashes in the product key
Open any Office 2013 application and try activating.
If the above steps do not fix the issue then uninstall Office 2013 preview completely from the system and re-install it and check. Refer the link mentioned below and check the section Remove Office 2013 or Office 365 Click-To-Run editions automatically from your PC. If the above steps do not fix the issue then check the section Manual steps to remove Microsoft Office 2013 MSI installations:
http://support.microsoft.com/kb/2739501
Note: If Windows 7 is a 64 bit operating system then download and save the fixit tool on the system and then try to run the file from the system.
Once the uninstallation is complete, reboot the system and then try to install Office 2013 preview.
I hope the above suggestions helps to resolve your issue. If you need any further assistance reply and we will be glad to assist you.
Thanks.
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Question Info
Last updated April 22, 2022 Views 29,264 Applies to: