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Yet again, Word is slow to close

Hello.

Yet again, another request for some ideas about how to "fix" the slow close in Windows.  Points:
1) Purchased new Dell computer five days ago. 
2) Installed Office 2010.
3) When I click on the "x" to close a word document, the little wheel goes round, and round, and round for about 3-5 seconds. Ultimately, the document closes.
4) Tried replacing Normal template. Not corrupted. No change.
5) Uninstalled. Ran CCleaner to remove leftover registry bits. Reinstalled. No change

One observation: When I open and close Word documents from a flash drive -- no problem. When I open/close from my hard drive = problem. Could I have a faulty hard drive?

Other suggestions?

Thanks.
Answer
Answer
Wanted others to know the following: The slowness of Word was caused by a conflict between two Microsoft Office products. My Dell computer came installed with the new Office 365. Although I did not think that it version was active, it was. Once the factory installed version of Office 365 was removed, things worked fine. Hope this helps others.

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Question Info

Last updated October 5, 2021 Views 626 Applies to: