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Word no longer inserts citations

I am working on my thesis.  It is currently about 60+ pages including introductory and title pages, tables of contents, figures, and graphs, content text, and references.  I have over 80 sources, and so far writing, formatting, citing, and cross-referencing has been going more or less acceptably well.  There have been very few problems, and nothing a few hours of frustrated tech-fighting couldn't overcome.  Until now.

A few days ago, when I began working, word stopped inserting new citations.  I go through the same process to insert a citation I've been using all along.  Word's internal Reference tracker keeps record of the new references I'm trying to cite, and recognizes them as references.  It even accepts new sources.  But when I insert the citation, instead of successfully inserting a citation, such as [13] where I can highlight the reference to receive a gray box around the number acknowledging that it is indeed a citation, it just inserts the text " [1] ".  All citations are now " [1] " regardless of their actual number, and none show up as actual references or citations, just text.  

This problem started overnight, with no changes to any formatting or settings within word.  I have no idea what happened.  Any insight or assistance would be greatly appreciated.  

I'm using Word 2010 and IEEE 2006 style.  

Cheers
UPDATE: 

It turns out it's not just NEW citations/references.  All old citations/references have now lost their characteristic as references.  They are ALL now just text.  

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Hi,

 

Do you face this issue on a specific Word document?

 

You may check in References tab, Citations and Bibliography, Manage sources and check if the sources show fine.

 

You may also create a new Word document and check if it works fine.

 

Once the citation has been converted to text, it cannot be reverted back.

 

I hope the above information helps. Let us know if you need further assistance.

Thank you.

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Last updated July 8, 2024 Views 488 Applies to: