"Word cannot print. there is no printer installed" After installing Office 2010 SP2

Hi,

I run a domain with a few hundred clients. Print server is Windows Server 2008 (32 bit) and clients are Windows 7 64 bit.

We have been running smooth for years but a recent Service Pack 2 update to Office 2010 has made the following error message to appear.

"Word cannot print. there is no printer installed"

Happens on all computers, and to all printers (USB or from print server). They can print from other applications just fine.

Any ideas?

I think it was caused by the update, could be a coincidence. I have also installed the Administrative Templates for Office 2010 and enabled "Print Ticket Safe Mode" which didn't help.

Cheers

Hello,

 

Since the problem is affecting on multiple PC’s, your query would be better addressed in the Word IT Pro forum. Refer to the following link to post your query:

http://social.technet.microsoft.com/Forums/office/en-US/home?forum=word

 

If you have any questions related to Office products, you can always reply and I’ll be happy to assist you.

 

Thank you

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Girish - do you have a better link?

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Last updated September 30, 2021 Views 688 Applies to: