Word 2010 Mail merge from access freezes when creating individual letter

We have word 2010 at the office. We use the access data base to merge our documents from.

When entering all the information via mail merge and I go into create the individual document, the "merged" document freezes up and I can not even shut it down without going into task manager to end the task. This happens with about 4-5 of our documents.

please answer this in laymen terms as I am computer literate.... I may not understand computer language :)

BW

If your data source is an Excel workbook, open it an press Ctrl-End. That takes you to the last active cell. If it's row# is greater than the number of data rows in the workbook, what is likely to be happening is that the mailmerge is trying to process the empty rows which, in a worst-case scenario, could be many thousands of empty rows. That could make Word appear to 'lock up'. If that is the case, you need to delete the empty rows.

Other than that, have you tried repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)?

Cheers
Paul Edstein
(Fmr MS MVP - Word)

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ACCESS is our data source as stated above, thank you though.

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Have you tried repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)?
Cheers
Paul Edstein
(Fmr MS MVP - Word)

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Last updated March 1, 2022 Views 428 Applies to: