Word 2010 - Hyperlinks to a location in the same document stop working

I'm a Business Analyst who documents requirements for changes to our systems. In my requirements documents I often create hyperlinks to other locations within my document. For example, in the requirements area of my document I might add a hyperlink to Business Rules or a mock up within the same document that apply to the topic I have writing about. 

I have found that the hyperlinks to locations in the same document stop working and I can't figure out how to fix them. I've Edited the hyperlink, removed and readded them. But noting works. When I click on a hyperlink I get an message "Opening <path\filename> Some files can contain viruses or otherwise......"

Most of the time I am adding a hyperlink to another section within the document, but I also will add a bookmark and then create a hyperlink to the bookmark.

I add hyperlinks by: 1)  right-clicking my mouse at the desired location which launches a list of options 2) Select hyperlink 3) Choose Place in This Document 4) select the section or bookmark and click OK.

The hyperlink will usually work after I first create it but later when I open the file they no longer work. I either get the above mentioned message or the system will display the title page instead of going to the section of the document that I want it to.

Looks like more of an document issue. Try saving the file in a diff file name and recreate the hyperlink.
Truth is still truth, even if you don't believe in it.

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Last updated October 1, 2021 Views 196 Applies to: