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Winword App Crash during start Problem c0000005

Dear all,

When I try to start MS Word an error occurring with following parameters:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    WINWORD.EXE
  Application Version:    14.0.7125.5000
  Application Timestamp:    53745315
  Fault Module Name:    wwlib.dll
  Fault Module Version:    14.0.7125.5000
  Fault Module Timestamp:    53745362
  Exception Code:    c0000005
  Exception Offset:    000cf492
  OS Version:    6.1.7601.2.1.0.256.4
  Locale ID:    1049

Additional information about the problem:
  LCID:    1033
  skulcid:    1033

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Please help me!

Thanks in advance.

Answer
Answer
That is not what I said to do, which was to disable the startup folder add-ins as detailed in the article for which I gave the link.
Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Question Info

Last updated December 5, 2024 Views 1,456 Applies to: