Windows 7 microsoft word starter 2010 Click-2-Run configuration failure

Greetings everyone...my biggest fear of this issue, is loosing all my Word files, detrimental actually, and should've had them backed up.  Microsoft Word Starter 2010 seems to have corrupted itself which started while using it.  When I click to open Word, an error message appears:  "Click-2-Run configuration failure" and my remedy was to access Office Starter in "Programs & Features" to run Change for a repair.  Upon access, come to discover the Word Starter program itself had simply disappeared from content listings but Office 2010 and Office Click-to-Run 2010 were still listed.  Clicked on both only to discover there was no Change option listed, only Uninstall?  Then tried to open each of those directly and same Click-2-Run configuration failure error appeared.

Also tried Troubleshooting to no avail.  After some online research became somewhat useless for this specific configuration failure, must be uncommon, with suggested remedy to re-download Word Starter anew, which may work no doubt, but I need to be sure all Word files remain intact, thus have commenced such action.  Then when all else fails, I resort to System Restore for recovery to an earlier date, 3 were listed;  current 3-22-15, 3-17-15 and 3-15-15, nothing else listed.  Chose 3-15-15 being the earliest, ran it, when completed, thought it was too quick at approx 27 min, usually between 1-2 hrs, ended up with an error message similar to;  "System Restore was unable to complete."

Go figure, I'm totally dumbfounded and this is a first since in the past, this would always repair dilemmas?  Seems, there may be a connection between these ailments, I'm at a complete loss here and I surely don't know it all accordingly.  Being dumbfounded and confused here, I would be grateful for any remedy this Community may have, surely I cannot be the only one with this dilemma, thank you so much...James

Answer
Answer

See “How to Repair, Uninstall and Re-install Microsoft Office Starter 2010” at:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c02981221#N29

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated October 5, 2021 Views 1,471 Applies to: