Why do I have to pay for Word 2007 after installing Office 2010?

Original Title: Why am I now being told I have to pay for word 2007 after installing Microsoft 2010.  I don't understand???  I am also, now, very angry over the rigorous process to get this far!!

Get someone to answer my questions immediately!!  I am quite upset at the entire process..  I want to know why I am being charged for the exact same word program (2007), why I was not told about it, and where my old program went because I want to access the internet through word (and not on a trial basis).  That is what I thought I was paying for!!!!!


I also prefer speaking to a live individual, particularly when it comes to money!  Please provide me with a customer service phone number.
Answer
Answer
You probably have a trial version of Office 2007 installed along with your full version of Office 2010. Just uninstall the trial from Control Panel.
Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
~~~
Note that I do not work for Microsoft
https://mvp.microsoft.com/
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Please specify Word version & OS in your question

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Last updated October 5, 2021 Views 2,075 Applies to: