I am trying to use the whole document translator feature of Word 2010. I click on the "Translate" button in the review pane, and select the "translate document" option. The dialog pops up, I click "send"...then nothing ever happens. I tried manually
typing the URL given for the Microsoft Translator service, and the webpage doesn't seem to exist. http://www.microsofttranslator.com/officetrans/httpquery.aspx
The issue is not document size, this happens with any size. I repaired the program and rebooted the computer -- still nothing. This is a brand new installation of Office 2010.
It will take longer with a larger document, but Internet Explorer should eventually open with the translated document. (Office uses IE for this even if you have another browser selected as the default for your computer. Not nice...)
If you can't get the Microsoft Translator service to respond, you can try to use another service. In the Research pane, click the Translation Options link. In the bottom half of that dialog, locate the translation pair you need, click the dropdown to its right.
Most of the pairs offer a second service, usually WordLingo.