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Problem inserting captions

Insert Caption does not work on Word 2010.

Goes crazy, but can be recovered with Control Z and then re-enabling editing.

No caption appears.

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In Word, captions make use of the Caption style. Look at the settings for that style. In particular, make sure that it isn't formatted as hidden text.

To edit the style: Press Ctrl+Shift+S to display the Apply Styles pane. Type in Caption and then click the Modify button.

I'm not sure what you mean by "locked for editing," though. Does the program freeze? Or what are the symptoms?

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
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I tried your suggestion, and the Caption Style does not appear to be the problem. 

 

"Locked for editing" meant that I had to go to the permissions screen to change permissions.  The symptoms are even more complex.  The page size and orientation were both changed, too.

Before consulting the community, I used the Office 2010 DVD and tried the "Repair" option, and it did me not good.

Clearly a mystery.

Thanks for your help!

Bob

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Sounds like a damaged document. See http://support.microsoft.com/kb/918429/en-us/.

By the way, "permissions"—does that refer to the setting in Windows?
Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
~~~
Note that I do not work for Microsoft
https://mvp.microsoft.com/
~~~
Please specify Word version & OS in your question

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Hi I have the exact same symptoms described by Bob_Consulter and it happens EVERY time I use insert caption, irrespective of whether there is anything in the document or not. How can a document be always damaged?
I did not have this problem with Word 2007, is there no premanent workaround?

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My workaround: Do NOT use right click on the object (e.g. a figure) and choose insert caption, that's what causes the behavior
If you instead go to References Insert Caption, it works just fine.

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Note that what you are seeing in Word 2010 definitely isn't normal behavior. Since it happens with more than one document, it probably isn't document corruption. A corrupt template could be causing it.

Have you tried exiting Word and renaming the Normal template (assuming that is the one you use)? You should also troubleshoot for malfunctioning add-ins. See http://support.microsoft.com/kb/921541/en-us/ (How to troubleshoot problems that occur when you start or use Word).

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
~~~
Note that I do not work for Microsoft
https://mvp.microsoft.com/
~~~
Please specify Word version & OS in your question

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this just started happening to me it restricts the privileges and the turns the whole document grey?

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I'm not sure which "privileges" you are referring to. Are you using some sort of document management system?
Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
~~~
Note that I do not work for Microsoft
https://mvp.microsoft.com/
~~~
Please specify Word version & OS in your question

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Has this problem been resolved? I have exactly the same problem but if I switch user then there is no problem. Somehow the configuration of Word (and other Office products) is different in my user account and is causing serious problems.

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As you can see by scanning the thread, none of the people posting the problem ever came back to say that they fixed it, other than PanchoMulongeni's workaround which probably doesn't help anyone else.

Since you find that switching to a different user avoids the problem, that indicates that the cause is in either the Normal template or an add-in (both of which are specific to one user profile). Try the procedures suggested by Stefan Blom in this thread on September 2, 2013.

_____________________________
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Last updated June 8, 2023 Views 25,094 Applies to: