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AS

Strange error message - Trouble retrieving a word document that I saved

Hi:

I am experiencing a really weird problem. I am editing a book for a client and made changes to the document and had been saving it regularly. When I now try to open the file, I get the following message with no other information as to how to retrieve the file.

"The file cannot be opened because there are problems with the contents" "No error details available"

This problem could cost me the project so can someone please help me?

Best

ASM

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Replies (1)

Hi,

I know how difficult it is if things does not work as expected.

You may refer to the troubleshooting steps mentioned in the following articles and check if it helps.

http://support.microsoft.com/kb/918429/en-us

You may also refer to the following thread which discusses about the same error and check if it helps:

http://answers.microsoft.com/en-us/office/forum/office_2010-word/the-filedocx-cannot-be-opened-because-there-are/8c4c0dd8-444b-446e-a424-923aacb47876

I hope the above information helps. Let us know if you need further assistance.

Thank you.

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Question Info

Last updated October 5, 2021 Views 67 Applies to: