Contribute to the Microsoft 365 and Office forum!

Click here to learn more 💡

Word Forum Top Contributors:

Stefan Blom - Charles Kenyon - Doug Robbins - MVP Office Apps & Services (Word) - Suzanne S. Barnhill - Bob Jones AKA: CyberTaz ✅

Ask a new question

EN

Problem with Office in Virtual Machine in Mac

Hello,

The mystery: cannot type the @ symbol in a Word document, but can do in Excel and PowerPoint.

Technical details:

MacBook Pro notebook running on Mountain Lion (completely up to date)

Program installed (related to this case): VMware Fusion v6

Virtual machine: Windows 7 Enterprise x64 (institutional copy)

Software: MS Office 2010 (institutional copy)

I reported this issue to VM Ware which resulted in various tests (including screen shots and all). They got me to try several things and replicated my keyboard and tested it out with identical programs. It worked with them, but it would not here. So, they suggested I contact MS and see what can be done.

Does anyone have any idea, please?

Thanks,

Emile

This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.

Replies (2)

Hi Emile,

Method: 1

You may enable onscreen keyboard using the following link and then try to add the character in Word and check if it works fine.

http://windows.microsoft.com/en-us/windows/type-without-keyboard#type-without-keyboard=windows-7

Method: 2

You may refer to the following article and check if it helps.

http://support.microsoft.com/kb/921541

Method: 3

You may uninstall and reinstall Office and check if it works fine as expected.

I hope this helps. Let us know if you need further assistance.

Thank you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

EN

Hello Raju,

Thank you for your answer and suggestions. I will give them a try in the next day or two and will get back to you with the results.

Regards,

Emile

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Question Info

Last updated October 5, 2021 Views 111 Applies to: