Ask a new question

Picture Format Tools Not Appearing after Windows Update

I have Microsoft Office 2010 for Home & Business. After the recent Windows 8.1 update, some of my picture format tools are not appearing. Crop to Shape and Remove Background. These are tools I have used regularly in Word before the update. 

As far as I can tell, Word is not running in Compatibility Mode. All new documents are saved as .docx

I tried running a repair on Microsoft Office but it did not fix the problem.

I have tried .jpg and .png images and the formatting tools I need still don't show up.

Any ideas?


Hi Devon,

 

Look for the Windows updates history and mention the recent updates which were installed on the computer.

 

Thank you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Update for Windows 8.1 for x64-based Systems (KB2904440)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Devon,

Thank you for your reply.

 

Let’s uninstall the Windows update from the computer and then repair Office 2010 using the following link and verify the status.

http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx

 

I hope the above information helps. Let us know if you need further help.

Thank you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated December 2, 2022 Views 302 Applies to: