Office 2010 on Windows 7 x64 slow opening documents on C: drive.

Hi,


I support a number of domain joined laptops running office 2010 (32 bit) & Windows 7 Pro x64. If a user saves a document to the local C: drive, shuts down the laptop and then logs in and connects to a home network it can take several minutes for Word or Excel to open the documents. In contrast opening a document from an offline folder (domain share) works normally.


Currently the only work-around I have is to tell the users to

a) disconnect from their home network or

b) ensure they do not log off or restart their laptop while not connected to the domain i.e. put the laptop to sleep or

c) save the documents to the offline folder


Does anyone have any idea for the cause of this behaviour or a suggested fix?

Answer
Answer


http://support.microsoft.com/kb/313937 seems to explain it. Looks like we may have to move drive mappings from GPP to logon scripts $-(


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated October 5, 2021 Views 1,045 Applies to: