Office 2010 Disable COM Addin

I have Office 2010 installed on a Vista computer.  Sometimes when I have a Word document open and I start typing, Word will crash on me.   Under the Active Application Add-ins, there is Instant Messaging Contacts add-in.  I suspect this add-in could be causing my problems.  

If I go under MANAGE (COM Add-ins), nothing shows up under COM Add-ins. How do I delete this add-in?  

Answer
Answer

It may not be a COM add-in, but rather a global template in the Startup folder. See the manual troubleshooting steps in the Knowledge Base article at http://support.microsoft.com/kb/921541/en-us.

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
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Note that I do not work for Microsoft
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Last updated April 14, 2025 Views 1,265 Applies to: