No longer able to read or open older Word (.doc) documents using Word 2010.
I suspect the problem started after installing Windows updates.
Word 2010 continues to work normally when using .docx files. The problem is only with the older, .doc files. When I try to open older files I am prompted to select the encoding that makes your document readable. Nothing works.
Is the problem with double-clicking the icons for *.doc files? In other words, can you open the files if you start Word first? In that case, it's a file association issue, which can be resolved as follows: Exit Word if it is running. Hold the Windows logo
key as you press R; in the Run dialog box, type winword /r and press Enter (note the space before the slash). Wait for the configuration to complete, and then try double-clicking *.doc files again. If it still doesn't work, take a look at
http://www.gmayor.com/document_not_found.htm.
Stefan Blom MS 365 Word MVP since 2005 Volunteer Moderator MS 365, Win 11 Pro ~~~ Note that I do not work for Microsoft https://mvp.microsoft.com/ ~~~ Please specify Word version & OS in your question
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.