I have Student Office 2010 in Windows 7. I tried opening Excel and had problems. Eventually it worked.
Then when opening Word I received message: "setup controller encountered a problem during install . Please review the log files."
After affirming, a message comes up "Microsoft Word needs VBA Macro language install support to complete this action. The feature is not currently installed would you like to install it?"
I affirm and a get the message, " VBA Macro language is needed..."
Then I receive an error message stating "setup controller encountered a problem during install. Please review the log files."
After affirming, I get "Microsoft needs VBA Macro language support to complete this action. Microsoft Word cannot install the necessary files due to Windows installer error 33. The process cannot access the file because another portion of the process has blocked access to the file."
It eventually offers a suggestion page which deals mostly with disabling or enabling (Microsoft Warns against enabling, so I have not) / Trusting Macros, so none of the suggestions were useful (from which several times I have to click okay to exit out.
I have ran a full virus / security scan with no detected issues.
I also ran the "Fix it" program from Microsoft and it noticed no issues, even after restarts"?
I have also done a full update and
Searched Microsoft's site for a patch or update with no results.
I contacted tech support whom stated it was a "system corruption issue" but, was unable to give me a suggestion on whether it was simply an update issue, or what likely caused it as I had not introduced any new programs or corrupted files.
Any suggestions or thoughts would be appreciated? Thank you for you thoughts!
