I know this issue has been posted before but apparently it's still an issue! I am beyond frustrated.
When I try to send a mail merge by choosing the HTML format it does not work, does not do anything. Sending in Plain Text or as Attachment works fine. Of course these are not what I need.
The hotfix mentioned before does not work as it says 'The update is not applicable to this computer'.
Does anyone have a step-by-step fix to this (ridiculous) issue? I need to send out a mail merge today.