Ask a new question

In Word 2010 cursor jumps around mixed with downloading icon

My problem only occurs when using Word 2010.  Using Windows 7 & OFFICE Home & Student 2010.

 

It is hard to describe.  My cursor has gone “mad”.  It is rapidly flashing while at the same time as what appears to be the downloading blue circular icon is rapidly flashing over the cursor.  I can, with some difficulty, still do most things, but the double flashing icon is always flashing.  I can move it to an icon on the ribbon & click what I want & it does it for me e.g. I can use mouse to highlight some words & then go to the B icon toolbar & click & the words become “bold”.

 

I can use “enter” to get a new line, but the cursor does not show, but when I type a character it shows where I expected it to be.   This all very disconcerting & I would appreciate any assistance you can give me.  I don’t have any problem in Excel.

My problem only occurs when using Word 2010.  Using Windows 7 & OFFICE Home & Student 2010.

 

It is hard to describe.  My cursor has gone “mad”.  It is rapidly flashing while at the same time as what appears to be the downloading blue circular icon is rapidly flashing over the cursor.  I can, with some difficulty, still do most things, but the double flashing icon is always flashing.  I can move it to an icon on the ribbon & click what I want & it does it for me e.g. I can use mouse to highlight some words & then go to the B icon toolbar & click & the words become “bold”.

 

I can use “enter” to get a new line, but the cursor does not show, but when I type a character it shows where I expected it to be.   This all very disconcerting & I would appreciate any assistance you can give me.  I don’t have any problem in Excel.
Answer
Answer

Hi,

 

Let us try the following steps and check if it helps in resolving the issue.

 

Step 1:

 

Start Word in application safe and verify the results.

To do that, close Word. Go to Start, click on All Programs, Accessories and then Run.

In the open box type in ‘WinWord /safe’ and hit ok.

Note: There is a space between WinWord and /.

 

If application safe works, try the steps mentioned under the section ‘Manual steps to troubleshoot problems that occur when you start or use Word’ in the following article and check:

http://support.microsoft.com/kb/921541

 

Step 2:

 

You may change the default printer to OneNote 2010 or Microsoft XPS Document Writer and then try working on Word application.

 

If changing the default printer works, then you may update the drivers for the problem printer.

 

For more information on how to change the default printer on windows 7, refer to the following link:

http://windows.microsoft.com/en-us/windows7/Change-your-default-printer

 

I hope the above information helps. If you need further assistance with the issue, you can always reply and I’ll be happy to assist you.

 

Thank you

13 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated January 1, 2025 Views 9,086 Applies to: