If the left and right margins are not the same, centered between the margins doesn't mean centered on the page, of course. Indentation applied to the header (or footer) paragraph will also be a factor.
Could you share an example document with us? Upload it to OneDrive or Dropbox and post a link here.
Stefan Blom MS 365 Word MVP since 2005 Volunteer Moderator MS 365, Win 11 Pro ~~~ Note that I do not work for Microsoft https://mvp.microsoft.com/ ~~~ Please specify Word version & OS in your question
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