how do I restore "new folder" menu option in Word... it has disappeared.

after i right-click, my option to make a new folder in "My Documents" in Word has disappeared. does anyone know how to restore it? I have Microsoft 2010 home version. The option suddenly went missing a few days ago... I have tried to run anti-viral program in case that was the issue without any success in restoring that menu item.

The menu pulldown now only has the "shortcut" menu selection at the top of the pull down menu after I right-click. Furthermore, the "new folder" button across the top of the documents area does not work either as I no longer see a new folder created when I click it.

Thank you for your time and help.

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Answer

Doug Robbins - MVP Office Apps & Services (Word)

Given the spate of similar questions over the last couple of days, I suspect that there may be something amiss with a Windows Update.

You could try using Windows System Restore to restore your operating system to the state that it was in before the problem arose by selecting an appropriate restore point.

Alternatively, follow the method detailed by Linda Yan in the following

http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/97de8a2a-12f2-4381-a409-a78f4ae551cf

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
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how do I restore "new folder" menu option in Word... it has disappeared.

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how do I restore "new folder" menu option in Word... it has disappeared.

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