footers lost in redline

Hi,

I would need more information to help you better.

Please provide us the steps to repro along with the screenshot for better assistance.

Thank you.

The screen shot would only show the normal redline of "v5" with a line going through the 5 and a red 6 next to it. Just as you would expect. But it prints out without the change. That's the issue.

In any case, can you tell me re "screenshots", when I need to do that, I go to print screen and copy on to a blank word or WP document--it is always compressed and almost unreadable, so I have to go to view/zoom and increase to max 200% which is slightly improved, then I print out, and scan and send if necessary. I gather there may be a better way to show someone your screen?

Hi,

Thank you for the reply.

Describe what do you mean by 'Redline'.

Provide step by step instructions to reproduce the issue on our end.

Also let us know how the document appears in Print Preview.

You may try changing the default printer to OneNote or Microsoft XPS writer following the steps from the link below and check if the issue occurs.

http://windows.microsoft.com/en-US/windows-8/set-change-your-default-printer

Do get back to us with more information and results to help you better.

Thank you.