I have encountered a problem that has me stumped and has also stumped my IT people. I use Office 2010 on a cloud-based system. The service utilizes a Citrix client. When creating a document in Word that includes the use of italics, the program will
sometimes change subsequent text to italics as well, without being told to do so. If I highlight this text, the "Italics" button in the Ribbon does not indicate that italics is active and clicking it does not change the appearance of the text. I can change
the font back to regular typeface by dragging the mouse cursor across the text (I do not have to click anything else), but as soon as I start typing again it changes back to italics. One other person in my office is experiencing this problem, but not everyone
else is, despite the fact that we are all on the same cloud server. We have tried disabling the Adobe add-in and rebuilding fonts, but these measures have had no effect. I have tried saving the document as a Word 97-2003 document, a .docx document and as
a .docx with compatibility document, all to no avail. In fact, if I've changed the text to regular font and then save it to try to hold the font, the act of saving it changes the text back to italics. This is driving me crazy. Any ideas?
I know how it feels when a program doesn't work as expected.
Since the issue is related to Office(Word) 2010 on a cloud-based system that utilizes Citrix client, I
kindly request you to post this query in the following TechNet forum for better suggestions. https://social.technet.microsoft.com/Forums/office/en-US/home?forum=word If you have any questions related to Office products, you can always reply and I’ll be happy to assist you.
Thank you.
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