Erase function on MS Word 2010 doesn't work

At some point the erase function on the inking tools of MS Word 2010 stopped working with my Bamboo Tablet and with my laptop mouse.
I can open the pen menu with a variety of pen colors of thinknesses, even a selection of highligers.

At first, I couldn't find the eraser icon in the ink tools ribbon.  I was able to add it through the options command, but it will not activate when I click on it.  It doesn't matter whether I try it with the mouse or with the stylus on my Bamboo Tablet.  The separate highlight pen icon won't activate either, but since there are hightlight pens in the pen selection, this is not a problem.  But the lack of ability to erase is a serious problem.

Is there a bug to fix or maybe some other solution?
Answer
Answer
After asking Google about "wacom bamboo eraser not working" and reading a few of the posts (for example, http://forum.wacom.eu/viewtopic.php?f=4&t=2527 and http://trowicia.deviantart.com/journal/Help-Problem-with-Bamboo-tablet-Update-Fixed-221106521), the common fixes appear to be either resetting the tablet's driver preferences or uninstalling and reinstalling the driver.
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Last updated July 18, 2023 Views 882 Applies to: