Downloaded document is encrypted

I downloaded a document. When I opened it, it was in encoded pdf. The box it is in says, File Conversion - (followed by the name of the document) .pdf

The instructions are:

Select the encoding that makes your document readable.

Text encoding:

Windows (Default) MS-DOS Other encoding:

On the right side of that is a box with language choices.

What do I do to convert this? How do I fix this permanently? It has happened before.

This is a personal computer so I don't need or want encoding.

I have Windows 7 64 bit, Microsoft 10, Google Chrome and Adobe XI.

Thank you

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Answer

Stefan Blom

There are programs and some web sites that offer conversion from PDF to RTF (or DOC) if that helps. Just google for "pdf to word" or something similar.

For what it's worth, Word 2013 does a better job; it can open PDF files (but it may not always be able to edit them).

Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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Answer

Stefan Blom

Word 2010 can't open PDFs (only create them). You have to install Adobe Reader from Adobe's web site and use it to view the PDF.

Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
~~~~

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