document access problems-"location unavailable"

I have tried opening documents stored in 'My Documents' or 'Documents' from my desktop. I get the error message: "C:\Users\my name\Documents refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network., etc." I've tried the suggestions offered  and all checks out. The end of the message says "If it still cannot be located, the information might have been moved to another location." I did not adjust anything, move anything, and find this most frustrating. Any guidance on this would be greatly appreciated!

Hello,

 

1. Does the issue occurs with all the files present in the ‘Documents’ folder in the Computer?

2. What is the Operating System installed in the Computer?

 

If the issue occur with all the files present in the ‘Documents’ folder, you may refer to the thread links mentioned below which discusses about the similar issue and check if that helps:

http://answers.microsoft.com/en-us/windows/forum/windows_vista-files/cusersusernamedocumentsfile-folder-name-refers-to/9e70e0ed-0bea-40bd-88f3-2fb16f00ca0a

http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/location-is-not-available/b944c8cf-4274-4331-ae41-06cc5dc3371e

 

For further queries, reply and we would be happy to assist.

Thank you.

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Last updated January 9, 2023 Views 653 Applies to: