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Different Menu When Picture Drag & Dropped Into Document

Hi everyone,

Just recently while using Word to type a report I noticed that when dragging & dropping an image I am getting different image options than I normally do under the "Picture Tools" tab. Here is the menu I would normally get dragging and dropping and now only get if I copy/paste: 

 

Here's what I get now for some reason (note the image handles look different too):


As you can see it's missing options and looks "dumbed down" in a way. My theory is that Word thinks I'm running on a low power computer and is hiding the eye-candy like the previews and more graphics-hungry image options. It could be a setting I accidentally changed but I can't seem to find what it would be. Has anyone ever come across this issue before or know of a solution?

Thanks in advance,

Myles

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Can you verify if the same happens with other picture file types as well.

It looks like when you copy and paste and when you drag and drop, word is taking them differently and not as the same picture type.
Trying to be helpful.

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Yep, same thing happens with other image formats as well.

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The first screenshot, with the larger selection of tools in the Picture Tools ribbon, is what you see in a native Word 2010 (*.docx) document. The second one is what you see when the document is saved in Word 97-2003 (*.doc) format.

If you need to work with the additional tools, click File (which should display the Info page) and click the Convert button. After working with the picture, if you need to distribute the document to other computers that might not have a compatible version of Word, you can use the Save As command to save the document back into *.doc format.
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Thanks Jay. It does this when I open a brand new document as well. Is it defaulting to an old format? Does that explain why dragging/dropping an image shows the old menu and copy/paste shows the new one though?

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Hi Myles,

Did you find any solution for this problem? I have also same trouble now almost 3 days and I don't know what to do :(

Birkan

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I'd like to understand this odd application behavior too. This definitely happens within the same new document - that is, if you create a new blank document and drag an image in and then insert a second copy of the same image via the menu dialog.

I'm using the Office 2013.

Additionally, besides the Format ribbon choices, the context menus are impacted. 

Inserted:

Drag&Drop:

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Additionally, a particularly annoying impact from this behavior occurs when attempting to select multiple images for manipulation: only images that are inserted in the same way can be selected together.

That is, one may hold control or shift to click-select multiple images inserted *only* by drag and drop, or *only* by menu. It is not possible to do so with a mix of differently inserted images.

Any help or clarification on this would be appreciated!

Note: This happens in Windows 10 as well.

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I couldn't recreate the problem.  But it appears I am doing something differently...

Win 8.0, Word 2007/2010/2013.

Copying and Dragging from Windows Explorer.  What / where are you dragging from?

<snip>

and then insert a second copy of the same image via the menu dialog.

</snip>

I don't understand what this means.  (I think it is a key point)

Even doing Inset tab > Illustrations group > Picture, I still get the "correct" 2010 tab.

What file formats are you working with?  If you right click and select "Save as Picture" what file format does the "dumb" picture default to?

The only way I could get the dumbed down ribbon was first explicitly saving the file as a 2003 DOC format. 

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As computer scientists we are trained to communicate with the dumbest things in the world – computers –
so you’d think we’d be able to communicate quite well with people.
Prof. Doug Fisher

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I've got exactly the same problem. :( Did anyone discovered how to solve it?

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Could you share an example document where you see these symptoms?

Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
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Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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Last updated May 1, 2024 Views 4,461 Applies to: