Cursor jumping to a random spot in Word document

When cutting and pasting from one document to another, the cursor jumps to the beginning pages of the document I'm trying to paste into.  Is there a fix?
Answer
Answer

Hello Dinkins,

Thank you for replying.

Please provide more information.

Is this issue experienced while working on a shared document or locally saved document?

Let's start Word in safe mode following instructions mentioned below and verify whether issue re-occurs.

Winword /safe
Note: There is a space between Winword and '/'.

If Word works as expected in safe mode, disable the add-ins by following steps mentioned below and determine the problem causing add-in:

a) Click on File menu, click Options, Add-ins, Go button besides Manage: Com-in Add.
b) Check if there are add-ins listed, clear the checkbox.
c) Close the Office program and restart it.
d) Enable each add-in one at a time, restart the Word, and repeat the above procedure. If the issue reappears again, it will help you to determine which add-in is causing this issue.

Keep us posted on the status of the issue and we will be glad to offer our assistance.

Thank you.

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Question Info


Last updated October 5, 2021 Views 655 Applies to: