I'm using WORD 2010. Up to now I had no problems with the "cross-reference dialog box". But now I can't see it anymore after choosing insert cross reference from the menu. I can see that the box is opened, when I use the cursor up key (I can choose from
one of the combo boxes what to reference (this shows up on the lower part of the screen)) , but no dialog box istelf containing the captions is shown anywhere, no frame is shown at all. This happens on the single screen as well as with an additional screen
connected to the laptop. If I use another computer with another WORD installation and the same file, then this error does not happen.
The dialog has probably been moved off the screen.
Try the following:
- Click Cross-reference on the References tab of the ribbon.
- Press Alt+Spacebar, then press M.
- You can now use the arrow keys (up, down, left, right) to move the dialog, even if it is not visible. Experiment - hopefully the dialog will appear on the screen.
If you succeed, press Enter to leave the dialog where you moved it.
If it doesn't work, press Esc to cancel moving the dialog with the arrow keys, then Esc again to close the dialog.
--- Best wishes, HansV https://www.eileenslounge.com
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